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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nita Patel

March 4, 2026

5  out of  5
rating by Nita Patel
"Carmel was very helpful in assisting me with renewing my registration. She is always willing to help me."
We responded:
"Nita, thank you so much for your kind words! We're thrilled to hear that Binita was able to help you feel at ease during your car trade-in process. It's great to know that she provided detailed explanations and took care of everything for you. We appreciate your feedback and look forward to assisting you again in the future!"
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Evelyn Houck

February 25, 2026

5  out of  5
rating by Evelyn Houck
"Carmel Loftus she is the best called this morning for paperwork she found what I needed in less then 10 minutes 🙌 had everything done email this is why Ill stay with them because they are always helpful fast"
We responded:
"Thank you Evelyn for your kind review. We appreciate you taking the time to share your great experience."
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Faith

February 19, 2026

5  out of  5
rating by Faith
"Korey was great to work with. Professional, kind, and thorough on her knowledge of insurance. She worked through things efficiently and provided top notch service!! Highly recommend!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Korey provided you with professional, kind, and thorough service. Your recommendation means a lot to us, and we’re glad Korey could make the process efficient and seamless for you. We look forward to assisting you again in the future!"
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Arthur Hetherington

February 19, 2026

5  out of  5
rating by Arthur Hetherington
"The staff was friendly and professional. Carmel helped me file my claim calmly and correctly. It was a wonderful experience considering I was in an accident."
We responded:
"Arthur, thank you so much for your kind words! We’re glad to hear that Carmel and our team were able to support you calmly and professionally during a difficult time. Your feedback means a lot to us, and we’re here for you whenever you need assistance. Wishing you all the best on your recovery!"
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Cynthia Perez

February 18, 2026

5  out of  5
rating by Cynthia Perez
"Ryan was very professional and quick to respond to my ask. Thank you!"
We responded:
"Cynthia, thank you so much for your positive feedback! We’re delighted to hear that Ryan provided professional and prompt assistance to address your needs. Delivering excellent service and timely support is very important to us, and your kind words reaffirm our commitment. Please don’t hesitate to reach out if you need any further help—we’re always here to assist!"
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KHxFashion Here

February 4, 2026

5  out of  5
rating by KHxFashion Here
"Amazing service!"
We responded:
"Thank you so much for your wonderful feedback! We take great pride in providing exceptional service and are thrilled to know that your experience with us was positive. Your support and kind words motivate us to continue delivering the best possible assistance to all our clients. Should you have any questions or need further help in the future, please don’t hesitate to reach out. We truly appreciate your trust and look forward to serving you again!"
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Mukesh Mehta

February 4, 2026

5  out of  5
rating by Mukesh Mehta
"Binita and Carmel helped me out with my total loss claim and trading out to new veh coverage. They are very professional and patient. Binita helped me answer all my questions and help me understand all the process with lot of patience and smile"
We responded:
"Makesh, thank you so much for your kind words! We're thrilled to hear that Binita and Carmel provided you with professional and patient support throughout your total loss claim and new vehicle coverage process. We pride ourselves on clear communication and making sure our clients feel comfortable every step of the way. We'll be sure to share your feedback with them—it means a lot! If you need any further assistance, please don't hesitate to reach out."
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Craig Rorie

February 3, 2026

5  out of  5
rating by Craig Rorie
"Rachel Dalessandro facilitated our, me and my wife, move to State Farm. She thoroughly explained our coverages, patiently and pleasantly answered our questions, and made suggestions based on the information we gave her that provide us excellent coverage at a most reasonable price. When I was, unfortunately, rear ended by another driver, Rachel was available to assist me with the claim. Her knowledge of State Farm products is unparalleled as is her professionalism, friendly and pleasant manner, and her helpfulness.99"
We responded:
"Craig, thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Rachel was able to provide you and your wife with excellent service, clear explanations, and the right coverage for your needs. It’s wonderful to know she was there for you during the claim process and made everything easier during a stressful time. We truly appreciate your trust in Ann Haviland State Farm and Rachel’s expertise. Please don’t hesitate to reach out if you need anything else in the future!"
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Rebecca Donohue

February 3, 2026

5  out of  5
rating by Rebecca Donohue
"I’m so happy to have switched from Allstate to State Farm! Rachel Dalessandro is my new agent, and she’s been incredibly helpful, and has made this switch over so easy for me. Rachel is seriously the best in bucks, hands down. She knows her stuff, she’s super polite, professional, and will get the job done to make sure you get the lowest possible rate there is. Reach out to Rachel with any questions, and I promise you won’t be disappointed. :)"
We responded:
"Rebecca, thank you so much for sharing your positive experience! We’re thrilled to hear that Rachel has made your switch to Ann Haviland State Farm smooth and stress-free. Rachel truly is dedicated to providing excellent service, and your kind words mean a lot to her and the entire team. We’re glad she could help you find the best coverage at the lowest possible rate. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Welcome to the State Farm family!"
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Carol Malinowski

January 27, 2026

5  out of  5
rating by Carol Malinowski
"Carmel is so Professional. She Always is personable and helpful. She is always a pleasure to see in the office. I am a loyal patron of State Farm because of this office."
We responded:
"Carol, thank you so much for your kind words! We're thrilled to hear that Carmel’s professionalism and personable approach make your visits enjoyable. We truly appreciate your loyalty to our office and look forward to continuing to serve you with the same level of care and dedication. If you ever need anything, please don’t hesitate to reach out!"
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Akash Singha

January 23, 2026

5  out of  5
rating by Akash Singha
"its good service . binitaben she is good and her behavior is so nice"
We responded:
"Akash, thank you for your kind words! We're delighted to hear that Binita provided you with excellent service and that her professionalism and friendly behavior made a positive impression. We truly appreciate your feedback and will be sure to share it with her. If you need any further assistance, please feel free to reach out anytime!"
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Mohammed Khan

January 23, 2026

5  out of  5
rating by Mohammed Khan
"Binita was wonderful she helped me add new vehicle on my policy in no time"
We responded:
"Mohammed, thank you for sharing your positive experience! We're thrilled to hear that Binita provided exceptional service and efficiently helped you add a new vehicle to your policy. Our team strives to make the process as smooth and hassle-free as possible, and it's wonderful to know that Binita delivered on that promise. If you have any more questions or need further assistance, please don't hesitate to contact us. We're here to help!"
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Robin Pearlman

January 20, 2026

5  out of  5
rating by Robin Pearlman
"Perfect phone call was easy and the gentleman provided my information quickly"
We responded:
"Robin, thank you so much for your positive feedback! We’re delighted to hear that your phone call experience was smooth and that Ryan was able to provide your information promptly and efficiently. Delivering excellent customer service is our top priority, and it’s wonderful to know that we met your expectations. If you ever need assistance in the future, please don’t hesitate to reach out—we’re here to help!"
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David Weathington

December 16, 2025

5  out of  5
rating by David Weathington
"Vicki is amazing! She is always supportive and answers all my questions. We have been with State Farm for over 15 years because of Vicki and the other members of the Ann Haviland insurance team."
We responded:
"David, thank you so much for your kind words! We're thrilled to hear that Vicki and the Ann Haviland insurance team have provided you with exceptional support over the past 15 years. Your loyalty means the world to us, and we're always here to help with any questions you have. We look forward to continuing to serve you for many years to come!"
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Sef Mirzazada

November 24, 2025

5  out of  5
rating by Sef Mirzazada
"Rachel A Dalessandro was very helpful and was able to get me an affordable new policy. The whole process was very quick! Much appreciated"
We responded:
"Sef, thank you very much for taking the time to share your experience! We’re delighted to hear that Rachel provided you with exceptional service and helped you secure an affordable new policy efficiently. Our team strives to make the entire process as smooth and quick as possible, so it’s wonderful to know we met your expectations. Your appreciation means a lot to us, and we look forward to continuing to support your insurance needs in the future!"
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Irma Bowie

November 20, 2025

5  out of  5
rating by Irma Bowie
"Rachel from State Farm located at 2760 Knight Road, Bensalem was very knowledgeable and patient. She spent the time to speak with us regarding home owners and Auto Insurance and sent us back up info. We requested via email. She also found the time to speak with us when we walked into her office without appointment. She has a great personality as well. Give her a call, you will not regret it."
We responded:
"Irma thank you so much for your kind words and thoughtful review! We're delighted to hear that Rachel provided you with knowledgeable and patient service, and that she was able to assist you both in person and via email. We truly appreciate your recommendation and look forward to continuing to support your insurance needs. If you ever have any questions, please don’t hesitate to reach out!"
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Anthony D'Andrea

November 17, 2025

5  out of  5
rating by Anthony D'Andrea
"Rachel and the entire team are fantastic! Every time I call, they are incredibly responsive and quick to assist with any questions or inquiries I might have. Gives me peace of mind to know that if I need help from my insurance company, I will get it from real people who truly go above and beyond.""
We responded:
"Anthony, thank you so much for taking the time to share your experience! We’re absolutely delighted to hear that Rachel and the entire team have consistently provided you with responsive, timely, and personalized support. Our goal is to ensure that every interaction leaves our clients feeling confident and cared for, and it’s incredibly rewarding to know that we’ve been able to give you that peace of mind. We truly believe in going above and beyond to assist with any questions or concerns, and your feedback reaffirms that commitment. Please don’t hesitate to reach out anytime—you can count on us to be here for you every step of the way!"
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Lauren Simeone

November 14, 2025

5  out of  5
rating by Lauren Simeone
"Very helpful and knowledgeable"
We responded:
"Lauren, thank you for your kind feedback! We're delighted to hear that you found our team both helpful and knowledgeable. Providing clear guidance and expert support is our top priority, and we're glad it made a positive impact on your experience. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out—we’re here to help!"
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Emily Holmes

November 14, 2025

5  out of  5
rating by Emily Holmes
"Vicki is absolutely wonderful to work with! She made the entire process of setting up my insurance policies simple and stress-free. I never once felt pressured to sign up for anything. She took the time to explain all my options and truly cared about helping me find the best deal. Her patience, knowledge, and genuine concern for my needs really set her apart. I highly recommend Vicki to anyone looking for someone trustworthy and helpful in navigating insurance!"
We responded:
"Emily, thank you so much for your thoughtful review! We're delighted to hear that Vicki made the insurance process simple and stress-free for you. It's wonderful to know she took the time to explain your options and prioritized your needs without any pressure. Your recommendation means a lot to us, and we'll be sure to share your kind words with Vicki. We're here anytime you need assistance!"
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hannah casey

November 14, 2025

5  out of  5
rating by hannah casey
"I had an amazing experience working with Vicki. She made the entire process of getting insured incredibly easy and stress free. You can tell she truly cares. She took the time to explain everything clearly and made sure I felt confident in my coverage. Exceptional service from start to finish. Highly recommend!"
We responded:
"Hannah, thank you so much for your kind words! We're thrilled to hear that Vicki provided you with an easy and stress-free experience. She truly cares about making sure our clients feel confident and well-informed. We appreciate your recommendation and look forward to assisting you again in the future!"
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Chase Lavallie

November 12, 2025

5  out of  5
rating by Chase Lavallie
"Everyone there is so helpful! Would recommend Vicki to anyone!"
We responded:
"Chase, thank you so much for taking the time to leave such a wonderful review! We’re delighted to hear that our team was helpful and that Vicki made such a positive impression. Your recommendation means a great deal to us, as we strive to provide exceptional service to every customer. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!"
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Robert Costello

October 31, 2025

5  out of  5
rating by Robert Costello
"Always very helpful. Detail oriented. Pleasant to speak with."
We responded:
"Robert, thank you so much for your kind words! We're delighted to hear that you find us helpful, detail-oriented, and pleasant to speak with. Your feedback means a lot to us, and we look forward to continuing to assist you!"
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Sheryl

October 28, 2025

5  out of  5
rating by Sheryl
"I hate shopping auto insurance and I never thought State Farm could beat my Progressive rates. I dealt with Rachel and she was amazing! She’s not pushy and didn’t do the salesy stuff insurance people do. She simply asked what I was looking for and made the entire quote process simple, fast, and enjoyable! She gave me all my options and was very informative. Anything I asked she explained in detail. I didn’t feel under pressure and I could tell she wanted to and was happy to help. I was going to switch simply for the extra care and service. The extra savings monthly are def a huge bonus!! I even referred my dad and she was able to help him too. Thanks Rachel!"
We responded:
"Sheryl, thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Rachel made the insurance process simple, fast, and enjoyable for you. Providing excellent service without the pressure is exactly what we strive for, and it's wonderful to know she exceeded your expectations. We're also glad you and your dad are both benefiting from the savings and care you deserve. Thanks again for choosing State Farm and for your referral—it means a lot to us! If you ever need anything else, we're here to help."
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KaRunesh PATEL

October 25, 2025

5  out of  5
rating by KaRunesh PATEL
"Good Service 👍🏻"
We responded:
"Karunesh, thank you for your kind words! We're glad to hear you had a good experience. We appreciate your support!"
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Darpan Patel

October 25, 2025

5  out of  5
rating by Darpan Patel
"They provide good services."
We responded:
"Darpan, thank you so much for your kind words! We’re thrilled to hear that you found our services to be good. Providing excellent service and support is very important to us, and your feedback truly motivates our team to keep delivering the best experience possible. We appreciate your trust and look forward to serving you again in the future!"