State Farm® Insurance Agent Ann J Haviland
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Craig Rorie
February 3, 2026
"Rachel Dalessandro facilitated our, me and my wife, move to State Farm. She thoroughly explained our coverages, patiently and pleasantly answered our questions, and made suggestions based on the information we gave her that provide us excellent coverage at a most reasonable price. When I was, unfortunately, rear ended by another driver, Rachel was available to assist me with the claim. Her knowledge of State Farm products is unparalleled as is her professionalism, friendly and pleasant manner, and her helpfulness.99"
"Craig, thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Rachel was able to provide you and your wife with excellent service, clear explanations, and the right coverage for your needs. It’s wonderful to know she was there for you during the claim process and made everything easier during a stressful time. We truly appreciate your trust in Ann Haviland State Farm and Rachel’s expertise. Please don’t hesitate to reach out if you need anything else in the future!"
Carol Malinowski
January 27, 2026
"Carmel is so Professional. She Always is personable and helpful. She is always a pleasure to see in the office. I am a loyal patron of State Farm because of this office."
"Carol, thank you so much for your kind words! We're thrilled to hear that Carmel’s professionalism and personable approach make your visits enjoyable. We truly appreciate your loyalty to our office and look forward to continuing to serve you with the same level of care and dedication. If you ever need anything, please don’t hesitate to reach out!"
Akash Singha
January 23, 2026
"its good service . binitaben she is good and her behavior is so nice"
"Akash, thank you for your kind words! We're delighted to hear that Binita provided you with excellent service and that her professionalism and friendly behavior made a positive impression. We truly appreciate your feedback and will be sure to share it with her. If you need any further assistance, please feel free to reach out anytime!"
Mohammed Khan
January 23, 2026
"Binita was wonderful she helped me add new vehicle on my policy in no time"
"Mohammed, thank you for sharing your positive experience! We're thrilled to hear that Binita provided exceptional service and efficiently helped you add a new vehicle to your policy. Our team strives to make the process as smooth and hassle-free as possible, and it's wonderful to know that Binita delivered on that promise. If you have any more questions or need further assistance, please don't hesitate to contact us. We're here to help!"
Melissa Jenkins
January 8, 2026
"Vicki Carros gave me top notch service. I didn’t even know I needed life insurance until I spoke to her. She was very trustworthy and knowledgeable. She made it very easy and understanding. I actually signed my 18-year-old son up for life insurance as well. State Farm has been nothing but good to me and I appreciate the excellent customer service if I could give it more than five stars, I would!!!!!!!"
"Thank you so much, Melissa! We're thrilled to hear that you had such a positive experience and that Vicki was able to provide trustworthy, knowledgeable, and easy-to-understand service. It's wonderful that you also took the important step of securing life insurance for your son. We truly appreciate your kind words and your loyalty to State Farm. If you ever need anything else, we're here to help!"
David Weathington
December 16, 2025
"Vicki is amazing! She is always supportive and answers all my questions. We have been with State Farm for over 15 years because of Vicki and the other members of the Ann Haviland insurance team."
"David, thank you so much for your kind words! We're thrilled to hear that Vicki and the Ann Haviland insurance team have provided you with exceptional support over the past 15 years. Your loyalty means the world to us, and we're always here to help with any questions you have. We look forward to continuing to serve you for many years to come!"
Shea Stevens (Shea Stevens PDGA#77522)
December 1, 2025
"They've been great since switching to State Farm for my home and auto. They are quick to respond, even when I'm not expecting it."
"Shea, thank you so much for sharing your positive experience! We’re delighted to hear that switching to State Farm for your home and auto insurance has been a great decision. Our team works hard to provide prompt, attentive service—often anticipating your needs before you even reach out—and it’s wonderful to know that our efforts have made a difference for you. Your trust means a lot to us, and we’re committed to continuing to support you with reliable coverage and responsive service every step of the way. Please don’t hesitate to contact us anytime you have questions or need assistance! "
Sef Mirzazada
November 24, 2025
"Rachel A Dalessandro was very helpful and was able to get me an affordable new policy. The whole process was very quick! Much appreciated"
"Sef, thank you very much for taking the time to share your experience! We’re delighted to hear that Rachel provided you with exceptional service and helped you secure an affordable new policy efficiently. Our team strives to make the entire process as smooth and quick as possible, so it’s wonderful to know we met your expectations. Your appreciation means a lot to us, and we look forward to continuing to support your insurance needs in the future!"
Emily Holmes
November 14, 2025
"Vicki is absolutely wonderful to work with! She made the entire process of setting up my insurance policies simple and stress-free. I never once felt pressured to sign up for anything. She took the time to explain all my options and truly cared about helping me find the best deal. Her patience, knowledge, and genuine concern for my needs really set her apart. I highly recommend Vicki to anyone looking for someone trustworthy and helpful in navigating insurance!"
"Emily, thank you so much for your thoughtful review! We're delighted to hear that Vicki made the insurance process simple and stress-free for you. It's wonderful to know she took the time to explain your options and prioritized your needs without any pressure. Your recommendation means a lot to us, and we'll be sure to share your kind words with Vicki. We're here anytime you need assistance!"
hannah casey
November 14, 2025
"I had an amazing experience working with Vicki. She made the entire process of getting insured incredibly easy and stress free. You can tell she truly cares. She took the time to explain everything clearly and made sure I felt confident in my coverage. Exceptional service from start to finish. Highly recommend!"
"Hannah, thank you so much for your kind words! We're thrilled to hear that Vicki provided you with an easy and stress-free experience. She truly cares about making sure our clients feel confident and well-informed. We appreciate your recommendation and look forward to assisting you again in the future!"
Chase Lavallie
November 12, 2025
"Everyone there is so helpful! Would recommend Vicki to anyone!"
"Chase, thank you so much for taking the time to leave such a wonderful review! We’re delighted to hear that our team was helpful and that Vicki made such a positive impression. Your recommendation means a great deal to us, as we strive to provide exceptional service to every customer. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!"
Robert Costello
October 31, 2025
"Always very helpful. Detail oriented. Pleasant to speak with."
"Robert, thank you so much for your kind words! We're delighted to hear that you find us helpful, detail-oriented, and pleasant to speak with. Your feedback means a lot to us, and we look forward to continuing to assist you!"
Margi Johnston
October 29, 2025
"I had a very good experience with Joe. He was very helpful and informative. A very smooth transaction. Thank you Joe"
"Margi, thank you for your wonderful feedback! We're thrilled to hear that you had the best experience with Vicki. Providing clear information and excellent service is our priority, and it's great to know that our office staff was accommodating and friendly as well. We truly appreciate your kind words and support. If you have any more questions or need assistance in the future, please feel free to reach out. Thank you for choosing Ann Haviland State Farm!"
Sheryl
October 28, 2025
"I hate shopping auto insurance and I never thought State Farm could beat my Progressive rates. I dealt with Rachel and she was amazing! She’s not pushy and didn’t do the salesy stuff insurance people do. She simply asked what I was looking for and made the entire quote process simple, fast, and enjoyable! She gave me all my options and was very informative. Anything I asked she explained in detail. I didn’t feel under pressure and I could tell she wanted to and was happy to help. I was going to switch simply for the extra care and service. The extra savings monthly are def a huge bonus!! I even referred my dad and she was able to help him too. Thanks Rachel!"
"Sheryl, thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Rachel made the insurance process simple, fast, and enjoyable for you. Providing excellent service without the pressure is exactly what we strive for, and it's wonderful to know she exceeded your expectations. We're also glad you and your dad are both benefiting from the savings and care you deserve. Thanks again for choosing State Farm and for your referral—it means a lot to us! If you ever need anything else, we're here to help."
KaRunesh PATEL
October 25, 2025
"Good Service 👍🏻"
"Karunesh, thank you for your kind words! We're glad to hear you had a good experience. We appreciate your support!"
Darpan Patel
October 25, 2025
"They provide good services."
"Darpan, thank you so much for your kind words! We’re thrilled to hear that you found our services to be good. Providing excellent service and support is very important to us, and your feedback truly motivates our team to keep delivering the best experience possible. We appreciate your trust and look forward to serving you again in the future!"
Wendy Siburkis
October 22, 2025
"Ann J Haviland State Farm office is always courteous and very accommodating. I would highly recommend their office."
"Wendy, thank you so much for your kind words and recommendation! We're delighted to hear that our team at Ann J Haviland State Farm has been courteous and accommodating. We truly appreciate your support and look forward to continuing to serve you!"
sudheer ellath
October 18, 2025
"I am satisfied with today’s interaction with Statefarm agent Binitaben Patel. She was able to explain it in detail."
"Sudheer, thank you for sharing your positive experience with Binita! We're glad to hear she was able to provide clear and detailed explanations to assist you. Your satisfaction is our top priority, and we appreciate your trust in our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
Kyle Brooks
October 16, 2025
"I have been with Ann for over 5 years now. I have 5 policy’s with her from a travel trailer to a dump trailer and our auto policies. Everyone at her office is super quick to get back to me when I need something and their customer service is second to none!!"
"Kyle, thank you so much for your continued trust and support over the past five years! We're thrilled to hear that Ann and our team have been able to provide you with excellent service across all your policies. Your kind words mean a lot to us, and we're always here to assist you whenever you need."
David Bailey
October 14, 2025
"Thank you Vicki for assisting with the policy changes we discussed!"
"David, thank you so much for your kind words! We're glad Vicki could assist you with your policy changes. If you need any further help, please don't hesitate to reach out!"
Rajesh Vasukutty
September 27, 2025
"It was great experience to onboard to Statefarm. Vickie helped and answered all questions in very timely manner and I highly recommend their service for all your insurance needs."
"Rajesh, thank you so much for taking the time to share your experience! We're thrilled to hear that Vicki was able to assist you promptly and thoroughly throughout your onboarding process with Statefarm. Providing clear answers and exceptional service is our top priority, and it’s wonderful to know that Vicki delivered just that. We truly appreciate your high recommendation and look forward to continuing to support you with all your insurance needs for years to come!"
Gaurav Patel
September 27, 2025
"I have been working with Vicki from Statefarm for over 10 years. She is always available and able to help me with any issues or questions I might have. Highly recommend this service."
"Gaurav, thank you for your wonderful review and for trusting Vicki with your insurance needs for over 10 years! We're delighted to hear she’s always available and helpful. Your recommendation means a lot to us!"
Colleen Lennox
September 24, 2025
"I recently purchased a new car and needed to get my auto insurance squared away quickly. Ryan Haviland at State Farm made the entire process smooth and stress-free. He worked directly with my car dealer to handle all the details, which saved me so much time and effort. Ryan explained my options clearly, answered all of my questions with patience, and made sure I was getting the right coverage at a fair price. His professionalism and responsiveness gave me peace of mind during what can often be a hectic process. If you’re looking for someone who goes the extra mile and truly cares about his clients, I highly recommend working with Ryan."
"Colleen, thank you so much for your kind words and thoughtful review! We're thrilled to hear that Ryan was able to make your auto insurance process smooth and stress-free. He truly cares about providing excellent service and ensuring each client feels confident and well-informed. We appreciate your recommendation and are here for you anytime you need assistance. Enjoy your new car!"
Tyler Schumacher
September 16, 2025
"Rachel was great! She made the experience of switching super easy, and saved me a ton of money. Highly recommend!"
"Tyler, thank you so much for your kind words! We're thrilled to hear that Rachel made your switching experience easy and helped you save a lot. We truly appreciate your recommendation! "
shehla sarki
September 6, 2025
"Very professional and knowledgeable. Courteous. She gave me a good deal. I highly recommend her."
"Shehla, thank you so much for your kind words and recommendation! We're delighted to hear that you found our services professional, knowledgeable, and reasonably priced. It was our pleasure to assist you with your insurance needs. If you ever need anything else, please don't hesitate to reach out!"